Professional Summary

IT professional with extensive experience in network management, WiFi performance optimization, and IT systems administration. Skilled in team leadership, technical troubleshooting, and implementing innovative solutions to enhance operational efficiency.

Skills

Network and WiFi Performance Metrics
IT Systems Administration
API Integration
Team Leadership and Collaboration
Process Improvement and Ticketing Systems

Experience

Technology Project Specialist

Strake Jesuit College Preparatory — Houston, Texas, United States
Jan 2025 - Ongoing

Plan, Present, and Implement Techonology Projects ensuring timely completion and alignment with departmental goals.
Collaborate with stakeholders to design and implement internal systems and procedures that improve workflow and data management
Work closely with other departments to identify technology needs and develop solutions that support school objectives.

Information Technology Support Staff

Strake Jesuit College Preparatory — Houston, Texas, United States
Aug 2022 – Dec 2024

Provided on-site IT support for faculty, staff, and students, ensuring smooth operation of technology systems.
Developed and maintained web applications using Next.js.
Enhanced IT systems’ performance through effective troubleshooting and problem-solving.

Intern

Marqet Group — Houston, Texas, United States
Jun 2021 – Dec 2021

Managed WordPress sites and collaborated on content updates to improve site functionality and user experience.
Produced and edited videos for marketing and promotional purposes.
Gained hands-on experience in a dynamic, fast-paced small-business environment.

Seasonal Team Member

Chick-fil-A Franchise — Houston, Texas, United States
Nov 2018 – Aug 2020

Delivered exceptional customer service in a high-pressure, fast-paced environment.
Assisted in team coordination to maintain operational efficiency during peak hours.
Developed strong communication and interpersonal skills while working with diverse teams.

Education

Houston Community College

Bachelor’s Degree in Computer Science (In Progress)
Aug 2021 – Present

Embry-Riddle Aeronautical University

Engineering Studies (Incomplete)
Aug 2020 – May 2021

Catholic Student Union Officer (2021): Organized events and initiatives, fostering community and engagement among students.

Strake Jesuit College Preparatory

High School Diploma
2016 – 2020

National Honor Society (NHS) Member (2018–2020): Recognized for academic excellence and leadership.
Skills Gained: Java, Computer-Aided Design (CAD), SolidWorks, 3D CAD, Onshape.

Projects

Mobile Access Points Deployment

Designed and deployed 6 U6E access points mounted on custom-fabricated sheet metal adapters to fit standard AV light tripods.
Enhanced network coverage and flexibility for on-the-go IT solutions in dynamic environments.

IT Ticketing System Implementation

Spearheaded the implementation of a new IT ticketing system to improve task tracking and communication within the IT department.
Reduced resolution times and increased overall team efficiency through streamlined processes and better resource allocation.

Digital Signage Optimization

Developed and implemented a new digital signage system, reducing network load by 40GB/day per device.
Improved operational performance and decreased bandwidth usage across the organization through smarter content delivery and optimized networking solutions.

Volunteering Experience

Engineering Coach

Spectrum 3847 — FIRST Robotics Competition
Jan 2022 – Present (3 years)

Coached high school students in designing, building, and programming robots for the FIRST Robotics Competition.
Provided mentorship in engineering principles, teamwork, and competition strategies.

Flying Squad Volunteer

FIRST Global — First Global Challenge
Oct 2023 – Present (1 year 3 months)

Assisted international teams with robot repairs as part of the Flying Squad.
Served as a Queuer and Robot Inspector to ensure smooth operations during the competition.
Received certificates of recognition for contributions in Athens and Singapore.

Control Systems Advisor

FIRST
Mar 2022 – Present (2 years 10 months)

Provided expert guidance on control systems to ensure robot functionality during competitions.
Supported teams by troubleshooting and optimizing system performance for successful matches.

Interests

Robotics and STEM Education: Passionate about mentoring and coaching students in robotics competitions, fostering creativity and teamwork.
Web Development and IT Systems: Interested in creating efficient and innovative digital solutions, from IT ticketing systems to network optimizations.
Volunteering and Community Engagement: Dedicated to contributing to global initiatives like FIRST Robotics and the FIRST Global Challenge.
Emerging Technologies: Enthusiastic about exploring advancements in AI, IoT, and software development frameworks.
Creative Problem-Solving: Enjoy tackling complex challenges and designing solutions in both technical and non-technical environments.

References

Available upon request.